Shipping Policy
Thank you for shopping at Vexlyt. We aim to provide a seamless and transparent shipping experience for all our customers. This Shipping Policy outlines how we process and deliver your orders.
1. Shipping Coverage
We offer worldwide shipping to most countries and regions. If your location is not available during checkout, please contact our support team for assistance.
2. Processing Time
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Orders are typically processed within 1–5 business days after payment confirmation.
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Processing time does not include weekends or holidays.
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During peak seasons or promotional periods, processing time may be extended slightly.
3. Estimated Delivery Time
| Region | Estimated Delivery Time |
|---|---|
| UK, US | 7–15 business days |
| Canada | 8–18 business days |
| Europe | 10–20 business days |
| Australia & NZ | 10–20 business days |
| Asia | 5–15 business days |
| Rest of World | 15–30 business days |
Note: Actual delivery times may vary depending on customs clearance, logistics delays, and local delivery conditions.
4. Shipping Fees
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Shipping costs are calculated at checkout based on order weight, destination, and shipping method selected.
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Orders over 109USD for free shipping. Details will be displayed during checkout.
5. Tracking Your Order
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A tracking number will be provided once your order has been shipped.
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You can track your shipment through the provided logistics partner's website or via our Tracking Order Page.
6. Customs, Duties & Taxes
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International shipments may be subject to import taxes, duties, and fees levied by the destination country.
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Customers are responsible for all customs-related charges. We are not liable for delays or costs due to customs processing.
7. Delays or Issues
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While we strive to ensure timely delivery, we are not responsible for delays caused by:
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Force majeure (e.g. weather, pandemic)
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Customs inspections
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Incorrect shipping information provided by the customer
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If your order is significantly delayed or lost in transit, please contact us for resolution.
8. Incorrect Address or Non-Delivery
Please ensure your shipping address is complete and accurate. Vexlyt is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If a parcel is returned due to an incorrect address, reshipping fees may apply.
9. Questions or Support
If you have any questions about your order or our shipping policy, please reach out to us at:
📧 Email: service@vexlyt.com
🏢 Company Name: LIMITLESS MATRIX LIMITED
📍 Address: 12 Constance Street, London, United Kingdom, E16 2DQ
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